UG & HAO TRADING
8, Jalan TP 3/2,
Taman Perindustrian SIME UEP,
47620 Subang Jaya,
Selangor, Malaysia.
+603-80818382
+603-80819382

Postage Info

Shopping Information 购物须知

 
 
 

1. Select Value Packages and place order via Order Form

2. Provide complete details and submit to us.
  •     Recipient Name
  •     Contact Number &
  •     Postal Address
  

Payment (Online transfer / Bank in)

UG INTERNATIONAL SDN BHD

Public Bank - 3131-80-6511


UG & HAO TRADING

Hong Leong Bank - 367-0000-9439

Maybank   - 5622-2732-5948

 
  
  
 

Postage Charges

West Malaysia (WM) - Free Postage for purchase above RM 100

East Malaysia (EM)   - Postage charges based on total parcel weight

Overseas - Postage charges based on total parcel weight & destination


Shipping Information

1. We will process your order and arrange parcel to be sent out on the same day (for payment made before 2pm) or the next day (for payment made after 2pm).
2. Delivery within West Malaysia takes 3 - 4 working days, East Malaysia takes 3 - 5 working days.
3. Delay in delivery due to Public Holiday or Courier Company's issue is beyond our control.
4. You may walk in to our company premise for immediate pick up.
 

 

Terms & Conditions

Refund
Goods sold are non-refundable.

 

Return / Exchange
1. We guarantees that all purchased products are genuine, brand new and not defective. We ensure that every items are in good condition before send out.
2. You may request for return/exchange within 14 days (from the payment date) if product received in damaged/destroyed conditions. 
3. Returned item must be send to our company:

UG & HAO TRADING
No.8, Jalan TP 3/2, Taman Prindustrian SIME UEP,
47620 Subang Jaya, Selangor Darul Ehsan,
Malaysia.

4. Once the returned item has been send back to us please notify us with the tracking number of the parcel.
5. Return / exchange is not allow when it falls under the following circumstances:

  • Products has been used/ unsealed.

  • Change of mind after delivery arrangement

  • Exchange with lower price value product after payment made

 
Cancellation
1. No order cancellation is allowed after payment made. 

For any inconveniences regarding Cancellation/Return/Exchange, please contact Customer Care Line at +6016-216 1382 or email to haohairtonic@yahoo.com and we will do our best to assist you.


 

We take your privacy seriously!

Privacy Statement

We treat personal information, such as your name, email address or telephone number as confidential. We promise your personal information will not be disclosed to any third parties. We will not use or sell your personal information to third party unless:

  • Users agreed to share with third party;

  • Users make known to public of their personal information voluntarily and willingly in order to enjoy products or services.
     

Terms
By using this site and providing information for placing order, you are in agreement with our privacy policy. We are not responsible for the breach of our privacy statement or other contents on websites outside the HAO hair tonic MY domain name.